GAI-Tronics 13310-312 Instructie- en servicehandleiding - Pagina 2
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Pagina afdrukkenWarranty
Equipment.
GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any GAI-Tronics
equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller's goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer's claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics' nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller's option, without charge to Buyer. Repair or replacement shall
be Buyer's sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer's warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services.
Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor's personnel from the work
site. Re-performance of services shall be Buyer's sole and exclusive remedy, and in no event shall GAI-Tronics
warranty obligations.
Warranty Periods.
Every claim by Buyer alleging a defect in the goods and/or services provided hereunder shall be
deemed waived unless such claim is made in writing within the applicable warranty periods as set forth above.
Provided, however, that if the defect complained of is latent and not discoverable within the above warranty periods,
every claim arising on account of such latent defect shall be deemed waived unless it is made in writing within a
reasonable time after such latent defect is or should have been discovered by Buyer.
Limitations / Exclusions.
any damage to the goods or failure of the services supplied hereunder, to the extent caused by Buyer's neglect,
failure to follow operational and maintenance procedures provided with the equipment, or the use of technicians not
specifically authorized by GAI-Tronics to maintain or service the equipment. THE WARRANTIES AND
REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES AND
REMEDIES, WHETHER EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE, INCLUDING
ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number (RA#).
Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a purchase order
number. If the equipment is under warranty, repairs or a replacement will be made in accordance with the warranty
policy set forth above. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the Regional Service
Center closest to you.
_______________________________________________________________________________________________________________
GAI-Tronics 3030 Kutztown Rd. Reading PA 19605 USA
Document No. 42004-502A
The warranties herein shall not apply to, and GAI-Tronics shall not be responsible for,
09-29-15
www.gai-tronics.com
Sheet 2 of 5
Pub. 42004-502A
Tel: 800-492-1212
Fax: 610-796-5954