Gainwise TH-601W Beknopte handleiding - Pagina 13

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Why can't hear the voice clearly, picture delay, voice delay, halt or no sound.
Q5.
Possibly because network not good and stable. Choose the 'LD' mode to try or change a better
A: 1,
bandwidth network.
A: 2, Possible there are too many other devices like computers on the same router, pls close
these devices or change to a bigger band with network.
Q6.
Why Video and voice delay when I mount the door phone on the villa fencing or far outside?
A:
Possibly because the distance and thickness of blocks exceeds the transmitting ability of
antenna. User can choose to use a 16DB fixed direction antenna to improve the wireless signal.
Q7.
Why I hear a shrill sound, too small sound or can't hear sound from the door phone on my
Android phone?
A: 1, Different phone model have different volume. User can adjust the volume of the phone to have better
sound.
2, iPhones, iPad and most Android phone's sound is good enough. Only few special Android phone
models sound is not good, in this case user can press the 'Hear/Talk Button'
only and press again to talk.
Why the device have noise and echo.
Q8.
A:
Possibly because the mobile phone is too closed to the device, move the phone far away and try.
Q9.
Why I can't open the lock?
A: 1,
Possibly you haven't hold pressing the unlock button enough time, pls hold pressing it for 3 seconds.
2,
Possibly your connection to the lock is wrong, pls check the lock's required signal.
How can I updated my app if I face problem?
Q10 .
A:
Pls get in the app and go to 'System Settings' and click 'Update' to update to newest version
Q11. How can I updated my device if I face problem?
Pls get in the app and go to 'Device List->Device->Settings' and click 'Device Update' to update
A:
to newest version.
Model Specification
Image Sensor
Compression
Resolution
Memory
Lens
Sensitivity
IR LED
Night vision distance
WiFi Antenna
Size
Power Supply
Lock Relay Supported Currenct
Lock Relay Supported Voltage
DoorChime Relay Supported Current
DoorChime Relay Supported Voltage
Working temperature
Working humidity
IP level
1/4" Color CMOS Sensor
H.264
HD：1280*720；SD：640*360；LD：320*180
8GB (included), 32GB (Max)
Fixed 2.1mm 110° (horizontal ) /3.6mm 60°(vertical)
0Lux ( IR ON ) / 0.5Lux ( Normal )
4 × Ф4
Max. 2 meters
10DB
L55xW40xH129mm
DC 12V 500mA
<12W
≤3A
"Support all voltage.Suggest to use <36V to avoid electric shock."
≤3A
"Support all voltage.Suggest to use <36V to avoid electric shock."
-20℃~ 50℃
10% ~ 80% no condensation
IP65
to hear
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