Dynaset HPW 200/30-45 Gebruiksaanwijzing - Pagina 17
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17
1.
Warranty coverage
All hydraulic accessories manufactured by
DYNASET OY are subject to the terms and
conditions of this limited warranty. Products are
warranted to the original purchaser to be free
from defects in materials or workmanship.
Exclusions from warranty are explained in item
8.
2.
Beginning of warranty period
Warranty period begins from the delivery date of
the product. Delivery is considered to be done
on the date when installation has been
accomplished or purchaser has taken the
product in use. Product is considered as taken in
use at the date when DYNASET OY has delivered
the product to purchaser, unless separately
agreed otherwise by written agreement.
3.
Warranty period
Warranty period is twenty four (24) months
based on maximum of 2000 hours usage during
this time period. In cases where the system is
provided complete with certain special
components (e.g. drive unit), those components
are considered as a subject to their
manufacturer's warranty.
4.
Warranty procedures
Immediately upon identifying a problem which
purchaser believes to be a failure subject to the
product's limited warranty, purchaser must
contact primary to the seller of the product.
Contact must be made as soon as possible, latest
thirty (30) days after the problem was
identified. Seller and/or manufacturer technical
staff determines the nature of the problem
primarily by phone or e-mail. Purchaser commits
to give necessary information and to perform
routine diagnostic procedures in order to
determine the nature of the problem and
necessary procedures.
5.
Warranty repairs
If the product is found to be defective during
the warranty period, DYNASET OY will, at its
option, either repair the product, author it to be
repaired at its authorized workshop or exchange
the defective product. If the product must be
repaired elsewhere than premises of DYNASET
OY or authorized workshop, all costs excluded
from this warranty (traveling and waiting hours,
daily allowance, traveling expenses and
uninstallation/reinstallation costs) will be
charged from the purchaser.
If the problem is not covered by this limited
warranty, DYNASET OY has the right to charge
purchaser of troubleshooting and repairing.
HPW - HIGH PRESSURE WATER PUMPS
MANUFACTURER'S LIMITED WARRANTY
6.
Delivery terms of warranty repair
If the product is found possible to be defective
under this limited warranty and it needs to be
repaired, DYNASET OY gives Warranty Return
Number (WRN). Items being returned must be
shipped, at the purchaser's cost, adequately
packed for shipment, to the DYNASET OY or to
other location authored by DYNASET OY.
Shipment documents must contain:
-
Purchaser's name and contact information
-
Receipt of original purchase
-
WRN code
-
Problem description
7.
Warranty of repaired product
Warranty period of the product repaired under
this limited warranty continues to the end of
original warranty period.
8.
Exclusions from warranty
This warranty shall not apply to:
a.
Failures due to normal wear and tear,
improper installation, misuse, abuse, negligence,
purchaser selection of improper product to intended
use, accident, improper filtration of hydraulic oil or
intake water or lack of maintenance
b.
Cost of maintenance, adjustments,
installation or startup
c.
Coating, hydraulic oil, quick couplings and
interconnection hoses (internal or external to
system assemblies)
d.
Products altered or modified in a manner
not authorized by DYNASET OY in writing
e.
Products which have been repaired during
warranty period by others than DYNASET OY or its
authorized workshop
f.
Costs of any other damage or loss, whether
direct, indirect, incidental, special or consequential,
arising out of the use of, or the inability to use, the
product
g.
Telephone or other communications expense
h.
Product that is used in exceptional
conditions, considered to cause excessive wear and
tear
i.
Faults caused by nature phenomenon's like
flood, thunder, etc.
© DYNASET OY, all rights reserved
May 2014