High Tech Pet Express Train Gebruikershandleiding - Pagina 11

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1. My dog is not reacting to the collar:

• Make sure the receiver is turned ON and that you have

programmed your collar to the receiver properly.

• Make sure the collar strap is tight enough so both contact

points are touching the dog's skin.

• If your dog's coat is unusually long or thick, you may need

to trim down the hair on the dog's neck, so both contact

points are touching the skin.

• The battery may be low. Check for Low Battery LED and

recharge if necessary.

2. The transmitter has no range, or stimulation is less when the dog

is farther away.

• Make sure your fingers are not touching the antenna as this

may cause the range to substantially decrease.

• Maximum range for any radio frequency device occurs with

flat terrain. Heavy brush, trees, hills or moisture will affect the

range of your unit. For best range, hold the transmitter verti-

cally above your head, and/or try moving to higher ground.

• Any electrical conductors will affect the range, such as cars,

chain-link dog runs, metal buildings, and radio towers. For best

results, operate away from these structures.

3. My unit is not holding a charge.

• Check to make sure the metal pin inside the charging port

is straight and firm in the center and that the pin is not

wobbly, broken or missing.

• Make sure there is no dirt or debris in the charging port. If

there is, clean the dirt out with a cotton swab and some

rubbing alcohol.

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High Tech Pet Products, Inc.

Troubleshooting