AutoPets Feeder-Robot Gebruiksaanwijzing - Pagina 15
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Troubleshooting
Problem
Control Panel is locked/ buttons
do not work
Hopper Lid is not fitting properly
Hopper not snapping down
Hopper Insert is not fitting properly
Not dispensing meal sizes programmed
or not dispensing food at all
Dispensing extra meals
Dispensing food inconsistently
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28
Solution
You are most likely in Control Panel
Lockout. Press the Feed button for
approximately 3 seconds to
disable Control Panel Lockout.
You may have added too much pet
food, causing the Hopper Lid not to
lock in place properly. Or, the Hopper
may not be sitting down all the way;
check the Hopper and the Hopper
Insert to ensure the pieces are locked
in place.
Check to make sure there are no pieces
of dry food / kibble beneath the Hop-
per.
Check to make sure there are no pieces
of dry food / kibble beneath the Hop-
per Insert.
Check that the
Dispenser
is properly
installed. Check the Food Chute to
make sure it is clear of food.
Check your programming on the
Control Panel: Press the Portion button
to check portions and Meals button to
check meals. If you set up the schedule
in the app, check your app again as
well.
Any inconsistency with the volume of
food dispensing may indicate that you
should be using the Hopper Insert. The
Hopper Insert is used for large, square,
and/or oddly-shaped pet food kibble.
Troubleshooting
Problem
Not dispensing meals at
scheduled times
Not dispensing meals because there is
too much food in the Food Bowl
Food is building up against the
Food Bowl
Status Indicator Tower shows a solid
red light but the Hopper is more than
5% full.
Status Indicator Light is flashing red.
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29
Solution
Check your programming on the
Control Panel: Press the Portion button
to check portions and Meals button to
check meals. If you set up the schedule
in the app, check your app again as
well.
You may be feeding your pets a larger
amount of kibble than they need each
day. If your pets aren't consistently
eating the same amount of food that
the feeder is dispensing, the food
will begin to build up and the next
scheduled meal will not dispense until
the Food Chute is clear. Consider
reducing the portion per meal or the
number of meals.
The Food Bowl is likely not situated
below the Food Ramp Lip. Make sure
the narrow end of the Food Bowl fits
snugly below the Food Ramp Lip.
The Status Indicator Tower may also go
solid red if the Hopper is unevenly filled
with pet food; for example, one side of
the Hopper may be completely empty
while the other side has built-up food.
Make sure the food level is even.
Feeder-Robot is equipped with
anti-jam technology. If the Dispenser
fails to clear after 5 attempts, the
Status Indicator Light will flash red.
Please check the Food Chute and
Dispenser to clear any food that may
be jammed.