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Avaya 1165E IP Deskphone installation

Caution: Your Avaya 1165E IP Deskphone is shipped with the base locked in

position. To avoid damaging your IP Deskphone, pull up on the wall-mount lever,

located just under the Handsfree key, to release the base. Gently pull the base away

from the IP Deskphone.

Step 1: Remove the stand cover. Pull upward on the center catch as indicated in the

following figure, and remove the stand cover. The cable routing tracks are now accessible.

Tilt Lever

Button

Center

Catch

Step 2: Connect the AC power adapter (optional). Connect the adapter to the AC adapter

jack in the bottom of the phone. Form a small bend in the cable, and then thread the adapter

cord through the channels in the stand.

Warning: Use your Avaya 1165E IP Deskphone with the approved Avaya AC adapter.

Note 1: Your Avaya 1165E IP Deskphone supports both AC power and Power over Ethernet

IEEE 802.3af standard power. To use local AC power, the optional AC adapter can be

ordered separately. To use Power over Ethernet, the Local Area Network (LAN) must

support IEEE 802.3af standard PoE.

Note 2: You must use CAT-5e (or better) cables if you want to use gigabit Ethernet.

Step 3: Connect the handset. Connect the end of the handset cable with the long straight

section to the back of the phone, using the RJ-9 handset jack marked with the symbol

Form a small bend in the cable, and then thread the handset cord through the channels in

the stand so that it exits behind the handset on the right side, in the Handset cord exit

marked with the symbol

in the stand base, as shown in the preceding figure. Connect the

handset to the cable.

Step 4: Install the headset (optional). If you are installing a headset, plug the connector

into the RJ-9 headset jack marked with the symbol

)

on the back of the phone, and thread

the headset cord along with the handset cord through the channels in the stand, so that the

headset cord exits the channel marked with the symbol

wireless technology headsets, refer to the headset information at www.avaya.com/support.

Step 5: Install the Ethernet cable. Connect one end of the supplied Ethernet cable to the

back of your IP Deskphone using the RJ-45 connector marked with the symbol

thread the network cable through the channel marked with the symbol

Step 6: Install the Ethernet cable connecting the PC to the phone (optional). If you are

connecting your PC Ethernet through the IP Deskphone, connect one end of the PC

Ethernet cable to your IP Deskphone using the RJ-45 connector marked with the symbol

and thread it through the channel marked with the symbol

LAN connector on the back of your PC.

Step 7: Install additional cables. If applicable, plug in optional USB devices. Connect the

Ethernet cable to the LAN Ethernet connection. If you are using an AC power adapter, plug

the adapter into an AC outlet.

Method A

Handset

cord exit

Step 8: Wall-mount your IP Deskphone (optional). Your Avaya 1165E IP Deskphone can

be mounted either by: (Method A) using the mounting holes on the bottom of the phone

stand, or (Method B) using a traditional-style wall-mount box with RJ-45 connector and 15-

cm (6-inch) RJ-45 cord (not provided).

)

. To connect USB or Bluetooth

, and

Complete steps 1-7, as needed, before you wall-mount your phone:

Method A: Using the stand cover (the part you removed in Step 1), mark the wall-mount

Avaya 1165E IP Deskphone installation

(

. Connect the other end to the

Method B

Tilt lever

Wall-mount lever

Avaya 1165E IP Deskphone controls

(

holes by pressing the bottom of the stand cover firmly against the wall in the location where

you wish to install the IP Deskphone. Four small pins on the bottom of the stand cover make

marks on the wall. Use the marks as a guideline for installing the wall-mount screws (not

provided). Install the screws so that they protrude 3 mm (1/8 inch) from the wall, and then

install the phone stand mounting holes over the screw heads as indicated in Method A. You

may need to remove the phone from the wall to adjust the lower screws. When the lower

screws are snug, install the phone on the mounting screws, and then tighten the top screws.

Due to the wide variety of materials and construction techniques, the user is advised to

select an appropriate fastener or anchor type for the wall. Consult your local hardware store

or other expert assistance in selecting the correct fastener for your application.

Method B: Attach a 15-cm (6-inch) CAT-5e cable (not provided). Position the stand over the

mounting rivets, and slide the IP Deskphone down the wall so that the rivets fit into the slots

on the stand, indied in Method B.

Step 9: Replace the stand cover. Ensure that all cables are neatly routed and press the

stand cover into place until you hear a click.

Step 10: Put the IP Deskphone in the wall-mount position (optional). If you wall-

mounted your IP Deskphone, put it in the wall-mount position by holding the Tilt lever and

pressing the phone towards the base until the IP Deskphone is parallel with the base.

Release the Tilt lever and continue to push the IP Deskphone towards the base until you

hear an audible click. Ensure the IP Deskphone is securely locked in position.

Avaya 1165E IP Deskphone controls:

Controlling volume

Use the volume control to adjust the sound level of each of the handset, headset, and

speakerphone.

Answering a call

Ringing calls can be answered by lifting the handset, or pressing Handsfree or Headset

keys.

Making a call with the handset

To make a call using the primary line, lift the handset and enter the telephone number on

the dialpad. If your IP Deskphone is programmed with several line keys, press a line key to

select a line before calling. When your call is complete, press the Goodbye key or return

the handset to the cradle.

Making a call with the headset or using Handsfree

Press the Headset or Handsfree key. Enter the telephone number. When your call is

complete, press the Goodbye key.

Using Hold and Mute

While on a call, press the Hold key to place your caller on hold. Press the line key to

retrieve your call. The icons next to the line keys indicate held lines, while the Mute LED

lights when Mute is active. Press the Mute key to mute your handset, headset, or speaker,

allowing you to speak privately. Press the Mute key again to speak with your caller.

Display settings

To adjust the display settings, press the Services key twice quickly to open the Local Menu.

For more information on Avaya 1165E IP Deskphone features and settings, consult the

Avaya 1165E IP Deskphone User Guide specific to the Avaya Communication Server.