Avaya 16 SERIES Gebruikershandleiding - Pagina 3

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Transfer

Redial

Conference

on the associated call appearance.

To Answer a incoming call

If you are not active on another call, answer the call using

your handset, headset, or speakerphone

If you are active on a call already, place the active call on

hold and then answer the incoming call

The transfer feature allows you to transfer a call

from your telephone to another extension.

To Transfer the current call to another extension

While on a call, press Transfer key

When you hear the dial tone, dial the number to which the

call is to be transferred.

To transfer the call without announcing it, hang up.

Display shows the transfer is complete.

To announce the call before transferring it, wait for the

called party to answer.

When the called party answers, announce the call. (If the

line is busy or if there is no answer, press Appearance

key Then, you can return to the held call by pressing its

call appearance button.)

The Redial (Last number dialed) feature

automatically redials the last extension or outside

number you dialed.

To redial the last number that you dialed

Press Redial button.

The conference feature allows you to conference up

to six parties (including yourself) on a call.

Setting up a conference call

From the Phone Screen, select your active call.

Press Conf.

Dial the telephone number

Press Join to add the person to the existing call.

Adding a person on hold to a conference call

From the phone screen, select your active call.

Press Conf.

Select the call on hold that you want to add to the

conference.

Press Resume to take the call off hold

Press Join to add the person to the conference call.

Dropping the last person added to a

conference call

While active on a conference call, press