Avaya J159 Snelle referentie - Pagina 5

Blader online of download pdf Snelle referentie voor {categorie_naam} Avaya J159. Avaya J159 6 pagina's. In an open sip environment
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• The system administrator has activated Flexible

Seating for the host phone.

• You have turned off your primary phone.

1. Press Main menu.

2. Scroll to Features, and press Select.

3. Scroll to Guest login, and press Select.

4. On the Guest login screen, in the Username field,

type your phone extension.

5. Press Enter.

6. In the Password field, type your password.

7. Press Enter.

The phone displays the Guest login is in

progress notification. After logging in, you are

directed to the Phone screen of your primary phone.

Logging out of your primary phone

extension using a host phone

You must log out of your primary phone extension on the

host phone or turn off the host phone if you want to

resume using your primary phone.

1. Press Main menu.

2. Scroll to Features, and press Select.

3. Scroll to Guest logout, and press Select.

The phone displays the Guest logout in

progress notification and rolls back to the host

settings.

Shared call appearance

With the Shared Call Appearance (SCA) feature, your

primary extension can be private or shared. Up to three

additional shared extensions can be configured to appear

on your phone. All extensions are shared with other

phones connected to the same network.

Incoming calls to any shared extension alert all phones

configured with this extension.

Note:

SCA is available only in Avaya J139 IP Phone, Avaya

J169/J179 IP Phone and Avaya J159 IP Phone.

To activate the feature, contact your system

administrator or go to the BroadSoft web interface

yourself to activate the feature. See

www.broadsoft.com/for more information.

Joining a call in a shared line

Join a call that is active on another phone on an extension

which you are sharing. These calls are identified by the In-

use icon

Ensure that you are assigned a shared extension.

1. Scroll to the shared line.

2. Press Barge in.

3. (Optional) Press the corresponding line key beside

the held call that is active on the other phone.

Putting a call on private hold and resuming

a call

If you are on call using a shared extension, use this

procedure to put your call on private hold. Putting a call on

private hold prevents any other phone with the same

shared extension from barging into the call while it is on

hold. The private hold feature can be useful when

transferring a call or preparing to create a conference call.

A unique icon

another phone on the same shared extension. When a

call is on private hold on another phone, the Barge-in

softkey is not available and the green LED does not blink.

Ensure that you are assigned a shared extension.

1. Scroll to the shared line.

2. During a call, press More.

3. Press Priv Hold.

To retrieve a call held privately on a shared extension,

press Resume or the corresponding line key beside the

held call.

Shared Parking

You can park an active call to a Shared Parking room from

which other agents can retrieve it to talk to the caller. The

Phone screen displays the shared room as a BLF line.

The line icons reflect the current status of the shared

room: idle or busy.

You can move a Shared Parking line occupied by the

room and change its label from the Phone keys

customization menu.

To monitor the shared room, you must have the Shared

Parking feature configured on the phone. Contact your

system administrator for more details.

Shared Parking icons and indication

The following table shows the Shared Parking icons for

https://

Avaya J169/J179 IP Phone and button modules

depending on the shared room state. The icons are

identical to the corresponding Idle and Parked call BLF

icons. In addition to visual indication, the phone plays an

audio alert in the same way as for a BLF line when it has

a parked call.

The following table shows the Shared Parking icons for :

indicates a call on private hold on

Shared

Phone

JBM24

room

and

Button

state

Avaya

Module

J100

icons

Expansi

Module

icons

Idle

Busy

Parking a call to a shared room

You might need to park an active call to the shared room

so that other agents having access to that room can

resume it.

• Make a call.

• Ensure the Shared Parking room is idle.

On the Phone screen, do one of the following:

• Scroll to the Shared Parking line, and press Park.

• Press the corresponding line key.

The call is parked to the shared room. The Shared

Parking line displays the Busy icon.

Unparking a call from a shared room

If you have access to the shared room, you can resume a

call parked to that room by the agent who answered it

first.

Ensure the Shared Parking room has a parked call.

On the Phone screen, do one of the following:

• Scroll to the Shared Parking line, and press

Unpark.

• Press the corresponding line key.

The call is unparked from the shared room, and you

can talk to the caller. The Shared Parking line displays

the Idle icon.

Customization

Enabling and disabling Bluetooth

You can use Bluetooth enabled devices with your phone.

Red LED

Green

for the

LED for

line key

the line

key

Off

Blink