The phone displays the Enter transfer destination
screen.
2. Enter the phone extension number or the SIP URI on
the Destination line or select from one of the
following options:
• Held Call: Displays the held call line appearances
as an option and switches to the Select Transfer
Method screen.
• Recents: Displays the recent call history as an
option and switches to the Select Transfer Method
screen.
• Contacts: Displays the contacts list as an option
and switches to the Select Transfer Method screen.
• Cancel: Terminates the call transfer.
• More: Displays more options related to call transfer.
• Priority: Displays Precedence selection screen.
You can also use Favorites to transfer the call.
3. Select Transfer softkey.
Use Bksp softkey to clear the input, Cancel softkey to
terminate the call transfer, and More for more options.
Symbol, Clear, 123, and Cancel are displayed when
you select More option.
The active call is put on hold, and the second call
starts ringing. The call transfer-recipient answers the
call.
4. To complete the transfer, press the Complete softkey.
The phone transfers the call to the selected number.
Note:
• Unanswered transfers might return to your
phone as a recalled transfer. In this case, you
hear a priority ring and see a display message
Return next to the call.
®
• In the Avaya Aura
environment, if the
administrator enables the Transfer on Hang-up
feature, you can disconnect the call to complete
the transfer.
Making a blind transfer
Use this procedure to transfer an active call without
establishing a call with the call-transfer recipient.
Ensure that the Blind Transfer feature is enabled by your
administrator.
1. On an active call, press or tap the Transfer softkey.
The phone displays the Enter transfer destination
screen.
2. Enter the phone extension number or the SIP URI on
the Destination line or select from one of the
following options:
• Held Call: Displays the held call line appearance as
an option and switches to the Select Transfer
Method screen.
• Recents: Displays the recent call history as an
option and switches to the Select Transfer Method
screen.
• Contacts: Displays the contacts list as an option
and switches to the Select Transfer Method screen.
• Cancel: Terminates the call transfer.
• More: Displays more options related to call transfer.
• Priority: Displays Precedence selection screen.
You can also use Favorites to transfer the call.
3. Select Transfer softkey.
Use Bksp softkey to clear the input, Cancel softkey to
terminate the call transfer, and More for more options.
Symbol, Clear, 123, and Cancel are displayed when
you select More option.
The phone displays the Select Transfer Method
screen.
4. To complete the transfer, press the Now softkey.
The phone transfers the call to the selected number.
Note:
• Unanswered transfers might return to your
phone as a recalled transfer. In this case, you
hear a priority ring and see a display message
Return next to the call.
®
• In the Avaya Aura
environment, if the
administrator enables the Transfer on Hang-up
feature, you can disconnect the call to complete
the transfer. This feature is available only when
Blind Transfer is disabled.
5. To transfer a call to an attended recipient, do the
following:
a. Press Talk.
The first call is put on hold, and the call-transfer
recipient's phone starts ringing.
b. After the recipient answers your call, press
Complete.
Parking a call
1. During an active call, gain access to the Features
screen.
2. Scroll down to Call Park, and press one of the
following:
• OK
• Corresponding line button
A checkbox is selected and is displayed on screen.
Unparking a call
Use the Call Unpark feature to release a call from the
extension at which it was parked, when the extension is
part of a coverage or hunt group.
1. From the Phone screen, gain access to the Features
screen.
2. Press Select or OK or the corresponding line button
to choose Call Unpark.
3. Enter the original extension from which the call was
parked.
4. Press Enter or OK to unpark the call.
Setting up automatic call back
1. Gain access to the Features screen when you get a
busy signal from the extension that you called.
2. Scroll to Auto Callback.
3. Press OK or press the corresponding line button.
Making a precedence call by using Main
menu
1. Press Main menu button.
2. Select Priority Call.
3. Select the precedence level from the Precedence
Selection screen.
4. Enter the extension from one of the following:
• Contacts
• Recents
• Dial extension from dialpad
Retrieving a voice mail
Use this procedure to listen to your voice mail messages.
The Message button and the Message Wait Indicator at
the upper right corner of the phone glows red to indicate
that you have a voice mail.
• Ensure that the system administrator configures the
voice mail for your extension.
• Get the User ID and password of your voice mail
from your system administrator.
1. To log in to your voice mail, press the Message
button.
2. Follow the voice prompts to playback your voice
messages.
4
Pagina afdrukken