Avaya one-X 9611G Handmatig

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Transferring Calls

1. Press Transfer. The current call is put on hold.

2. Dial the number for the transfer. Alternatively, press Directory

to select a destination from the Directory, or press Redial if

applicable.

· To complete a warm transfer, press Complete after

the call has been answered.

· To complete an cold transfer, press Complete

while the call is still ringing.

· If the transfer destination does not answer or does not

want to acept the call, press Cancel.

Parking a Call

In lieu of transferring a call, you can simply park it on a

special number.

1. Use the up/down keys to scroll to the second menu screen.

2. Press Call Park, listen for the triple-beep, and hang up.

· Your Call Park button will display a green light.

To retrieve a parked call:

1. Use the up/down keys to scroll to the second menu screen.

2. Press Call Unpark.

3. Dial the extension of the phone that parked the call.

Adding a New Contact

1. Press the CONTACTS button.

2. To add a contact, press New. To edit a contact, highlight it

and press Edit.

· Use the up/down keys to switch between number and

name entry.

· When the name and number have been entered as

required, press Save.

Add a Contact from Your Call History

You can add a name and number shown in your call history

to your personal contacts.

1. Press the HISTORY button. Use the left/right keys to select

which calls are shown: All, Outgoing, Incoming or Missed.

2. Use the up/down keys to scroll through the records.

3. Press More and then press +Contact.

4. Use the up/down keys to switch between the name and

number details for the new contact.

5. When the name and number are set as required, press

Save.

Program Speed Dial Numbers

1. Use the up/down keys to scroll to the third menu screen.

2. Press the Abr Program key.

3. Press the Line Button you wish to program.

4. Enter the phone number using the dial pad.

5. Press #.

6. Press the Phone button to return to your home screen.

Voicemail

Both the MESSAGE button and the Message Waiting Indicator

on your phone (top-right corner) will light up when you have

new messages.

Checking Messages

1. Press the MESSAGE button.

NOTE: To access another number's voicemail, press **

followed by the 5-digit extension.

2. Enter your voicemail password when prompted, and press #.

NOTE: The default voicemail password is 2676355

· To play messages, press 1.

· To skip to the next message, press #.

· To play messages, press 1.

· To delete your message after playback, press 7.

· To save your message after playback, press 9.

For additional Voicemail options, please visit

https://myvoicemail.med.cornell.edu/user, and log in with

your voicemail login (5-digit extension) and password.

To access your voicemail from any non-Avaya phone, call

646-962-6800.

Need Help?

For advanced functions, our full Avaya 9611G User Guide,

and our full Avaya Voicemail Guide, visit:

phones.med.cornell.edu

For support, contact the ITS Service Desk using these methods:

MyHelpdesk

Visit

myhelpdesk.med.cornell.edu

to open and track a new case.

[email protected]

Phone

212-746-4878

Available Monday through Friday from 7 a.m. to 7 p.m.

Avaya 9611G Handset

ITS QuickStart™ Guide

QUESTIONS? Email [email protected]

8/2014