About Your Telephone ........................................................................................................................................... 3
About Scrolling and Navigation ............................................................................................................................. 4
About Your Telephone Stand ................................................................................................................................. 4
Avaya Menu ............................................................................................................................................................ 4
Conventions ............................................................................................................................................................ 4
Feature Finder ......................................................................................................................................................... 5
Answer a Call .......................................................................................................................................................... 6
Make a Call ............................................................................................................................................................. 6
Browser ................................................................................................................................................................... 7
Hold......................................................................................................................................................................... 7
Transfer ................................................................................................................................................................... 7
Bridged Calls .......................................................................................................................................................... 8
Conference .............................................................................................................................................................. 8
Call Forwarding All Calls ....................................................................................................................................... 9
Send All Calls ......................................................................................................................................................... 9
Directory ................................................................................................................................................................. 9
Contacts................................................................................................................................................................. 10
Call Log ................................................................................................................................................................ 11
Telephone Settings ................................................................................................................................................ 12
Log In/Out Telephone ........................................................................................................................................... 14
Message................................................................................................................................................................. 15
Mute ...................................................................................................................................................................... 15
Redial .................................................................................................................................................................... 15
Simultaneous Ringing ........................................................................................................................................... 15
Tones and Their Meanings.................................................................................................................................... 15
Ringing Tones ................................................................................................................................... 15
Handset Tones ................................................................................................................................... 15
Troubleshooting .................................................................................................................................................... 16
Glossary ................................................................................................................................................................ 16
Table of Contents
9620 IP Telephone End User Guide | 2 |
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