Brother MFC490CW - Color Inkjet - All-in-One Aansluithandleiding - Pagina 2

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Brother MFC490CW - Color Inkjet - All-in-One Aansluithandleiding

MFC490CW Vista Network Connection Repair Instructions

If the number of packets sent DOES NOT equal the number of packets received, then there is

a communication problem between the Brother machine and the Computer. Attempt to

reestablish communication by completing the following steps:

Set boot method to Auto. This is necessary so that the Brother machine can attempt

to obtain a valid IP address from your router or access point.

ii.

Press MENU

iii.

Scroll to NETWORK and press OK.

iv.

Scroll to WLAN and press OK.

Scroll to TCP/IP and press OK.

vi.

Scroll to BOOT METHOD and press OK.

vii.

Scroll to AUTO and press OK, and then press STOP/EXIT.

viii.

Turn the Brother machine off, wait approximately 30 seconds and power the Brother

machine back on. Repeat Part 3 Step 2 again.

g. If the number of packets sent equals the number of packets received, then this indicates there

is communication between the Brother machine and the Computer. Continue to the next step.

PART 4: VERIFY THAT THE PRINTER DRIVER IS INSTALLED

1. On the computer Click START -> RUN

2. Type: CONTROL PRINTERS and click OK.

3. Verify that the Brother printer is in the list. If the Brother printer is listed, continue on. If the Brother

printer is not listed, the driver may not be installed properly. Skip to PART 8 to reinstall the Brother

driver.

4. Verify that the Brother printer is set as default. This is especially important if you use the print icon to

print from within applications. If the Brother printer is set as the default printer, it will have a check

mark in front of the icon. To set your Brother machine as the default printer, RIGHT CLICK on the

Brother printer and select SET AS DEFAULT (PRINTER).

PART 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY

1. Click on START -> RUN

2. Type: CONTROL PRINTERS and click OK.

3. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an

example of what you may see:

Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)

Documents: 0 (Could be any number)

4. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL

ALL DOCUMENTS. This should clear the queue.

5. If the status states:

PRINTER OFFLINE: right-click on the Brother printer and uncheck USE PRINTER OFFLINE or select

USE PRINTER ONLINE depending on your operating system. This should set the printer driver

ONLINE.

PAUSED: right-click on the Brother printer and uncheck PAUSE PRINTING or click RESUME PRINTING

depending on your operating system. This should allow the printer to resume printing.

PART 6: CHECK THE DRIVER PORT SETTINGS:

1. Click on START -> RUN