20
STEP3 Reference
Problem
The P-touch Add-In icon is not
displayed on Microsoft
Cutter error
The printed barcode cannot be
read.
I want to reset the printer/delete
the data transferred from PC.
(QL-580N only)
I want to cancel the current
printing job. (QL-580N only)
• Is Microsoft
• Is Microsoft
®
Microsoft
®
Word.
Due to program limitations, the Microsoft
not work with the above settings. Quit Microsoft
restart Microsoft
• If a cutter error occurs, keep the DK roll compartment cover
closed and press ON/OFF button. The cutter moves back to the
normal position and turns the machine OFF automatically. After
the machine is OFF, inspect the cutter unit and remove the
paper jam.
• Set the label vertical to the print head as shown below.
Label exit slot
Print head
• Some types of scanner are not able to read the bar code. Try
using another scanner.
• We recommend printing the Bar code with Print Quality options
set to "Give priority to print quality".
®
Windows
XP:
To change the Print Quality options, open the printer properties
from [Control Panel] - [Printer and other hardware] - [Printer and
Faxes], right-clicking the printer whose settings are to be
changed, then selecting [Properties]. Then, in the [General] tab,
click [Printing Preferences...].
Windows Vista
To change the Print Quality options, open the printer properties
by going to [Control Panel] - [Hardware and Sound] - [Printers],
right-clicking the printer whose settings are to be changed, then
selecting [Properties]. Then, in the [General] tab, click
[Printing Preferences...].
®
Windows
7:
To change the Print Quality options, open the printer properties
by going to
whose settings are to be changed, and selecting
[Printer properties]. Then, in the [General] tab, click
[Preferences...].
• To reset the machine, press and hold the ON/OFF button to
switch the machine OFF. Then, hold down the ON/OFF button
for two seconds. Continue holding down the ON/OFF button,
and press the CUT button six times. The machine will then
reset. All the transferred data from PC will be deleted and will
reset the machine to factory settings.
• Make sure that the printer is ON, and press the ON/OFF button.
Solution
®
Word started up from Microsoft
®
Word chosen for the editor usually used for
®
Outlook
?
®
Word.
®
:
- [Devices and Printers], right-clicking the printer
®
®
Outlook
?
®
Word Add-In does
®
®
Outlook
, and
Recommended
print direction
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