Dell D630 - LATITUDE ATG NOTEBOOK Training - Pagina 43
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Can be used if a customer gets blue screen errors, lockups in the operating system, or random
reboots.
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Lists potential device drivers that could be the root cause of the issue.
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Can be downloaded from http://ftp.us.dell.com/app/r107879.exe.
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Can be installed and run on any stem, once downloaded.
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Includes a viewer.
NOTE: If the Dell Crash Analysis Tool discovers a fault with any of the device drivers, it can save a
potential OS reinstall.
The key principle upon which the tool is based is that driver‐related issues need to be addressed before
unnecessary hardware dispatches occur. In essence, if a hard drive was dispatched for a software‐
related issue it would appear to resolve the problem, at least for the immediate future. However,
chances are good that the problem would only manifest itself further down the line, especially if a
"rogue" or "malicious" driver is a requirement for essential system functionality. There is a risk that the
future failure would prove even more costly.
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