Dell D30M Instellingen en specificaties - Pagina 33

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Troubleshooting:

Symptoms and Solutions

Symptoms

1. Drive is not

recognized by

system.

2. Cannot read or

play disc.

3. Certain types of

discs do not play.

4. Drive activity

indicator does not

light up.

5. Drive will not

write or read at

maximum speed.

6. Cannot insert

disc.

Solutions

1-1. Drive cable may be connected improperly. Verify the interface cable

is connected properly. Disconnect and reconnect the drive.

1-2. Portable USB drive may not be configured properly. The drive gets its

power from the USB interface. The use of non-powered hubs and/or

daisy-chaining USB peripherals can keep the drive from getting

enough power to function. Try plugging the drive directly into the

USB port on the computer.

2-1. If the disc is dirty (fingerprints, etc.), clean it with a non-abrasive

cloth from the disc center hole to the outside.

2-2. If the disc is scratched and warped, do not insert it into the drive.

2-3. If the disc is inserted upside-down, reinsert it in the proper

direction.

2-4. If the drive is not recognized, refer to section 1 above.

2-5. Check to see that the necessary software applications are

installed correctly.

3-1. This drive only supports discs with the formats indicated in the

Specifications section. It cannot read the data on discs with other

formats. Check the disc's format.

4-1. Drive cable may be connected improperly. Verify the interface cable

is connected properly. Disconnect and reconnect the drive.

4-2. Portable USB drive may not be configured properly. The drive gets

its power from the USB interface. The use of non-powered hubs

and/or daisy-chaining USB peripherals can keep the drive from

getting enough power to function.

4-3. Try plugging the drive directly into the USB port on the computer.

5-1. Make sure disc is clean and free of scratches.

5-2. Media from different manufacturers or purchased at different times

will record at different speeds. The drive will adjust the available

recording speeds to achieve the highest write quality.

6-1. Check to see that the system is powered up. (The indicator LED light

will blink on pressing the eject button on the drive.)

6-2. Please press eject button to check if a media is inside the drive.

6-3. Turn off the drive (or PC) and then turn it on again. It will reset and

allow the drive to return back to normal condition.