3 Mobile Broadband Internet Key Starthandleiding - Pagina 8

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Roaming.

Out of the box the Internet Key will only work when in 3G coverage in 3's Broadband

Zone. This zone covers the greater metropolitan areas of most Australian capital cities.

See

three.com.au/coverage

for more details.

Using the Internet Key outside of 3's Broadband Zone (either in Australia or overseas)

requires changing the connection type settings in the connection manager.

With the Internet Key connected and the connection manager open:

Go to

Tools.

Choose

Options, then Network.

Select your

roaming preference, then click Apply.

Please note, you will need to disconnect from the internet before making these changes.

International roaming must first be activated on your account.

Please contact 3 Care on 133 320.

Important points regarding roaming:

When roaming on a 2G network, your device LED will display green.

When roaming on a 3G network, your device LED will display blue.

National and international roaming incurs higher usage charges that are not normally

included in your monthly allowance.

Please visit

three.com.au/mobilebroadband

pricing information.

3L8275 Starter Guide_V2.indd 11-12

for further details and up to date

Troubleshooting.

Installation troubleshooting

Is your modem not detected?

If the Software won't install click on My Computer, click on the Internet Key then click

on AutoRun.exe and the program will start.

Plug the modem into a different USB socket on your computer. If you're using

a desktop PC try a socket at the back.

Previous modem software from 3 or other providers should be removed and

applications with CD or DVD in the title can cause problems and should be removed

or have their auto play function disabled.

Is your modem detected but you can't connect?

Give your service enough time to fully activate on our network.

This can take up to 24 hours.

If you're on a plan, choose the 3MobileBroadband profile in the software and

3MobileBroadband Prepaid if you're prepaid.

Plug the modem into a different USB socket on your computer. If you're using

a desktop PC, try a socket at the back.

Try your modem at another location, either with your own computer or a friend's

computer. If it works elsewhere, give us a call and we'll take it from there.

13/5/09 4:28:50 PM