HP XP20000/XP24000 Configuratiehandleiding - Pagina 21

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2 Troubleshooting

This section includes resolutions for various error conditions you may encounter.

If you are unable to resolve an error condition, ask your HP support representative for assistance.

Depending on your system configuration, you may be able to view error messages (R-SIMS) as follows:

In XP Remote Web Console (Status tab)

In XP Command View Advanced Edition Software (Alerts window)

In XP Command View (Event History or Event Notification windows) (XP arrays only)

Table 4 Error conditions

Error condition

The logical devices are not recog-

nized by the host.

The host does not reboot properly

after hard shutdown.

Physical volumes cannot be created.

Logical volumes cannot be created.

A file system is not mounted after re-

booting.

The disk array performs a self reboot

because the disk array was busy or

it logged a panic message.

Recommended action

Verify the following:

The READY indicator lights on the disk array are ON.

Fiber cables are correctly installed and firmly connected.

The TIDs/WWNs on each bus are unique. Do not install two

devices with the same ID on the same bus. Recheck the buses for

new devices.

The maximum number of LUSE devices per port has not been ex-

ceeded.

The disk array host mode is set correctly.

If you power off the host without executing the shutdown process, wait

three minutes to allow the disk array's internal timeout process to purge

queued commands. If the host restarts while the disk array is processing

queued commands, the host may not reboot successfully.

Verify that the disk array logical devices are correctly formatted.

Verify that the volume capacity for OPEN-x volumes is not greater than

the maximum capacity allowed. See

emulations" on page 27.

Verify that the capacity of the volume group is not less than the total

capacity of the partitioned logical volume.

Verify that the host was restarted correctly.

Verify that the file system attributes are correct.

Reboot the host.

XP Disk Array Configuration Guide for Linux

"Disk array supported