HTC TOUCH PRO 2 Snelstarthandleiding - Pagina 33

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19. Troubleshooting Tips

Below are basic troubleshooting tips and additional information to help you

understand more about your device.

What should I do if the device hangs or is operating slowly?

•

You can try restarting your device or free up memory on the device.

•

Try uninstalling extra plug-ins from the device to eliminate any functional

instability that they may cause.

•

After backing up your data and files, tap Start > Settings > All Settings > System

tab > Clear Storage to restore the device to its factory default settings. If your

device hanged and you are unable to enter Windows Mobile, perform a hard

reset. For more information about hard reset, refer to the "Managing Your Device"

chapter in the User Manual PDF.

The device's standby time seems to be decreasing.

•

Standby time may differ, depending on how you use your device. Turning on and

using wireless functions such as Bluetooth or Wi-Fi will use up the battery faster.

•

Long duration calls, camera usage, Internet connection, and more will use up the

battery faster.

•

Batteries are consumable items and should be replaced every eight months to a

year.

•

For more information, you can also visit HTC's support web site. On the support

web site, select your device model and refer to the FAQs.

The device heats up when I'm charging the battery or when I'm making long

duration calls.

•

It is normal for the device to heat up during charging. After charging, it will

return to its normal temperature.

•

It is normal for the device to heat up when you are using the same function for a

long time, such as making long duration calls or recording a long video clip.

•

Please rest assured that all HTC devices are factory tested before released.

Quick Start Guide 33