Digichain CE-CVAD Gebruikershandleiding - Pagina 5

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CE-CVAD 4K HDMI Audio de-embedder

After-sales Service

If there appear some problems when running the CE-CVAD, please check and deal with the problems

referring to this user manual. Any transport costs are borne by the users during the warranty.

1) Product Limited Warranty: Digichain warrants that its products will be free from defects in materials

and workmanship for three years, which starts from the first day you buy this product (The purchase

invoice shall prevail).

Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is

within the Warranty period must be presented to obtain warranty service.

2) What the warranty does not cover:

 Warranty expiration.

 Factory applied serial number has been altered or removed from the product.

 Damage, deterioration or malfunction caused by:



Normal wear and tear



Use of supplies or parts not meeting our specifications



No certificate or invoice as the proof of warranty.



The product model showed on the warranty card does not match with the model of the

product for repairing or had been altered.



Damage caused by force majeure.



Servicing not authorized by Digichain



Any other causes which does not relate to a product defect

 Delivery, installation or labor charges for installation or setup of the product

3) Technical Support: Email to our after-sales department or make a call, please inform us the

following information about your cases.

 Product version and name.

 Detailed failure situations.

 The formation of the cases.

Remarks: For any questions or problems, please try to get help from your local distributor, or email

Digichain at www.digichain.nl

Digichain Electronics Nederland