Epson AL-M8250DN Gebruiksaanwijzing - Pagina 19

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How to Use

Solving Problems

Forgot Your Password or ID Number

If you forget your password or ID number, contact your system administrator.

Printing Problems

Print Jobs Are not Displayed on the Control Panel

Checking the printer driver settings

The user ID you set on the printer driver may be different from the user ID registered for Epson Print Admin

Serverless. Check the user ID you set on the printer driver. For details, see the setting on the Windows printer

driver from related information link below. If the user ID you set on the printer driver is correct, contact your

system administrator.

Checking the connection (network)

If you cannot connect to the network or cannot print over the network, contact your system administrator.

Checking the software and data

If you are printing a large data size image, the computer may run out of memory. Print the image at a lower

resolution or a smaller size.

Checking the printer status from the computer (Windows)

Click Print Queue on the printer driver's Maintenance tab, and then check the following.

❏ Check if there are any paused print jobs.

Cancel printing if necessary.

❏ Make sure the printer is not offline or pending.

If the printer is offline or pending, clear the offline or pending setting from the Printer menu.

❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on

the menu item).

If the printer is not selected as the default printer, set it as the default printer.

Checking the printer status from the computer (Mac OS)

❏ The printer may not print when the user feature restriction is enabled. Contact your printer administrator.

❏ Make sure the printer status is not Pause.

Select System Preferences from the

double-click the printer. If the printer is paused, click Resume (or Resume Printer).

Solving Problems

menu > Printers & Scanners (or Print & Scan, Print & Fax), and then