Digifly Archimede Gebruikershandleiding - Pagina 16

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7.3

PROBLEMS CONNECTING TO YOUR PC

Problem : I attached the cable but the software does not connect

Solution :

A) Unplug the cable , download from our web site the driver installer (www.digifly.com -

>download -> " DIGIFLYNEXTGEN-USB Driver.zip" , run it on your PC than plug again the

cable.

How to Check the Driver Installation

1) Go to the Device Manager : Start -> Control Panel -> System -> Hardware -> Device

Manager

2) Click on the plus sign (+) next to "Ports."

3) If the device is installed properly, you will see "Prolific USB-to-Serial Comm Port.

(COMx)". Note that x is the number of the COM port assigned to the cable.

B) Look for a conflict with a another program or device and turn off firewall / antivirus

programs

C) It is also possible that the COM port number assigned is too high or duplicated with

some other devices (Bluetooth - Irda ).

Try to reassign the COM port number :

1) Go to the Device Manager :Start ->Control Panel ->System ->Hardware ->Device

Manager

2) Click on the plus sign (+) next to "Ports."

3) Right click on the "Prolific USB to Serial Port" and click on Properties

4) Click on the "Port Settings" tab. Click the "Advanced" button.

5) Pull down the scrollbar on the bottom, left side and select COM 1, 2, 3 or 4 (NOTE:

Choose one that does not say "in use" next to it). Click "OK."

6) Click "OK" again. Notice that the device will show up as being on the same COM port

that it was before (i.e., COM5), but will show up on the new port if you close the Device

Manager and open it again.

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