Digital Check SmartSource ReceiptNOW Elite Probleemoplossing en triage - Pagina 9
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Print Head Cleaning Procedure
Turn off power. Open top cover.
Wait until print head is totally cooled down.
Using a lint free cloth, moistened with isopropyl alcohol or ethyl alcohol, wipe off any residual dirt or
dust that may have accumulated on the print head. Suitable cleaning swabs may be ordered from Digital
Check (order number 757300999 or 751920912)
Ensure that the print head is completely dry prior to closing top cover and returning unit to operation.
Paper Out Sensor Cleaning Procedure
Turn off power. Open top cover.
Using a lint free cloth, moistened with isopropyl alcohol or ethyl alcohol, wipe off any residual dirt or
dust that may have accumulated on the paper out sensor. Suitable cleaning swabs may be ordered from
Digital Check (order number 757300999 or 751920912)
Ensure that the paper out sensor is dry prior to closing top cover and returning unit to operation.
Information Needed by Digital Check Support
Additional Items or Information that may be requested by Digital Check Engineering for further problem evaluation.
Detailed Problem Description.
Circumstances that exhibit the problem.
Sample printouts
Copy of Self test printout sheet from the unit in question.
8227 4888-001 ReceiptNOW Elite Triage Script