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Headsets
Cisco Headset 500 Series
Occasionally a tone is played over your Cisco Headset 561 or 562. Some of these tones alert you when you
perform an action, such as pressing a button. Other tones warn you that the headset requires attention, such
as when the battery needs recharging, or when you are too far from the base station.
Phone Firmware Release 12.5(1) or later and the defaultheadsetconfig.json file for the Cisco Headset 561 and
562 to function properly with Cisco Unified Communications Manager 12.5(1) or earlier.
Figure 5: Cisco Headset 561
Figure 6: Cisco Headset 562
Cisco Headset 500 Series Support
The Cisco IP Phone 7811 is the only phone in the Cisco IP Phone 7800 Series that does not support a headset.
The Cisco IP Phone 7821, 7841, and 7861 use an RJ-style connector to connect with a headset or base.
The Cisco IP Phone 8800 Series has both RJ-style connectors and USB ports to connect to headsets and bases
to a phone. But the type of connection depends upon your phone model. The following table describes headset
connection and phone model support on the Cisco IP Phone 8800 Series.
Headsets
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