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Cisco 6851 MPP User Guide

Call Pickup

If you are a member of a Call Pickup Group, you can answer a ringing phone by using the Call Pickup

Feature access code from your own phone. If there are a couple of phones in your Call Pick Up

group that are ringing, when you press the *98 you will answer the phone that was ringing first.

1. Tap the Group Pick Up soft key.

Note: If more than one phone within the Pick Up group is ringing, you will pick up the phone that was

ringing first.

Chose which ringing phone within your Pick Up group that you want to redirect to your phone:

1. Press the Group Pick Up softkey

2. Enter the extension of the phone you want to redirect

3. Press the Call softkey

Note: Call Pick Up Groups will only be available if set up by your Group Administrator

To create an ad hoc conference call with up to 8 parties (you and up to 7 other parties)

While on a call

1. Press the Conference

2. Dial the next participant

3. Press the Conference

Repeat the instructions above to add other parties to your conference call

Set Forwarding on your desk phone to redirect incoming calls to an alternative number or your

voicemail.

To enable Forwarding to an alternate number:

1. Press the Forward softkey

2. Enter the destination number

A forward icon

and the destination number is displayed on your phone

To enable Forwarding to your voicemail:

3. Press the Forward softkey

4. Press the Voicemail button

A forward icon

and *62 is displayed on your phone

To disable Forwarding:

5. Press the Clr fwd softkey

Cisco 6851 MPP User Guide

button or Conf softkey

button again or the Conf softkey to connect all parties

or dial *62

10/08/20