Cisco 7832 Handleiding voor probleemoplossing

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Troubleshooting

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The following table provides general troubleshooting information for the Cisco IP Phone.

Table 1: Cisco IP Phone Troubleshooting

Summary

Connecting a Cisco IP Phone to

another Cisco IP Phone

Prolonged broadcast storms cause IP

phones to reset, or be unable to make

or answer a call

Explanation

Cisco does not support connecting an IP phone to another IP Phone

through the PC port. Each IP Phone should connect directly to a switch

port. If phones are connected together in a line by using the PC port,

the phones do not work.

Note

The Cisco 7832 conference phone does not have a PC

port.

A prolonged Layer 2 broadcast storm (lasting several minutes) on the

voice VLAN may cause IP phones to reset, lose an active call, or be

unable to initiate or answer a call. Phones may not come up until a

broadcast storm ends.

Cisco IP Conference Phone 7832 Multiplatform Phones Administration Guide