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One-Touch Transfer buttons are assigned to

your soft keys by Red Gap.

To transfer a call to another extension or to a

voice mailbox

• Press the one-touch transfer soft key

Ending a Call

• Replace the handset in the cradle

or Press the {EndCall} soft key

or Press the Speaker button if using the

speakerphone

or Press Headset button if using a headset

Other Features

Direct Extension Assignment

This feature lets you temporarily reassign a

telephone with your own phone number and

profile.

Direct Extension Assignment requires the

temporary phone to be the same model as

your own phone

To temporarily assign your number and profile

to a phone

1. From the temporary phone, lift the handset

and dial 588

2. Enter your complete phone number + #. If your

phone is configured as an extension-only (i.e.,

non-DID) line, enter your company's complete

main phone number + * + your extension + #.

3. Enter your Phone & Web Portal Password + #

To reassign the original phone number to the

guest phone

• Follow the steps above using the original

phone number and Phone & Web Portal

Password that were assigned to the phone.

To reassign your own number and profile

back to your own phone

1. Pick up the handset of your phone

2. After the voice prompt, enter your complete

phone number + #

3. After the voice prompt, enter your Phone &

Web Portal Password + #

4. Hang up

Night Mode

Companies often have different call treatments

for daytime versus after-hours callers. The Night

capability can be assigned to a user's phone to

override the standard day-of-week/time-of-day

logic.

This feature must be enabled by Red Gap.

The Night feature has three modes:

Normal Mode

In this mode, calls will be handled using the

standard day-of-week/time-of-day logic. No action

is required by the user when operating in Normal

mode.

Temporary Night Mode

This mode temporarily overrides the normal

day-of-week/time-of-day logic. It toggles between

day-mode and night-mode. At the change in the

day-of-week/time-of-day schedule, the system will

revert back to Normal operation.

• To enable Temporary Mode, press the {Night}

soft key once. The phone will display "*Night"

Permanent Night Mode

This mode overrides the normal day-of-week/time-

of-day logic until the user manually changes the

state back to Normal

• To enable Permanent Mode, press the

{Night} soft key twice. The phone will display

"**Night".

• To disable Permanent Mode, press the

{Night} soft key twice again.

Passwords

Your phone has two unique passwords for

protecting access to and your voice mail account

each have separate passwords for restricting

access to various features and settings.

The Voice Mail Password is used for accessing

your voice mailbox from your IP phone or from a

remote phone.

The Phone & Web Portal Password is used for

accessing a variety of phone features, including

call forwarding, remote phone, the services menu

and the Web Portal.

Because the Phone & Web Portal

password must be entered from both a phone

keypad and from a computer keyboard, it is

recommended that you choose a numeric

password so that you can successfully enter

this password from a phone's keypad when

required.

When entering a password, you are allowed a

maximum number (determined by Red Gap) of

unsuccessful login attempts before your account

is locked for security purposes. Once your

account is locked, you will no longer be able to

contact Red Gap to unlock the account.

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