Cisco 79 SERIES Training - Pagina 10

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Cisco 79 SERIES Training
To blind transfer a call:
During a call, press the Trnsfer soft key, the caller is placed on hold.
1.
Enter the number to transfer the call to, wait until it rings then press the Trnsfer soft key to complete
2.
the transfer.
To introduce a transferred call:
During a call, press the Trnsfer soft key, the caller is placed on hold.
1.
Enter the number to transfer the call to, speak to the requested person and if they wish to receive the
2.
call press the Trnsfer soft key again to complete the transfer.
If the person does not wish to receive the call, let them hang up or press EndCall. Press Resume or
3.
the flashing line button to re-connected the caller
Note you can use directories to find the person to receive the transfer.
To call forward your extension:
Press CfwdAll softkey then enter destination extension or number. Remember to put a "9" in for
1.
external numbers.
Your screen will show a message saying "Forwarded to (number)" and the top line will have a moving
2.
arrow
Remove Call forward: Press CfwdAll softkey.
3.