Cisco 7912 Telefoonhandleiding - Pagina 27

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If you want to...

Answer a call that is ringing on

another extension within your group

Answer a call that is ringing on

another extension outside of your

group

A Call Pickup "group" is defined by your system administrator.

Note

Understanding Shared Lines

Your system administrator might give you a "shared" line. Shared line features do not apply to

standard, unshared lines. Typically, a shared line has two main uses:

• One person applies a shared line to multiple phones—For example, your shared line, extension

23456, applies to your desk phone and your lab phone. An incoming call to extension 23456 rings

on your desk and lab phone, and you can use either of the phones to answer the call.

• Multiple people share a line—For example, you are a manager who shares a line and extension

number with your assistant. An incoming call to the extension rings on both of your phones.

You can make calls using a shared line just as you would using any other line — even when your phone

displays "remote in use". Remote in use indicates that a co-worker who is sharing your line is using

their phone. When your phone displays "remote in use", you may also see information about your

co-worker's call such as the called party and call duration. Conversely, when you are using a shared

line, information about your call may be displayed on your co-worker's phone. If you are sharing a

line and do not want other people to see information about your calls, enable the privacy feature for

your phone. See "Preventing Others from Viewing or Joining a Shared-Line Call" section on page 23

for details about how to use the Privacy feature with a shared line.

If you have privacy enabled on a shared line and make a call, "remote in use" will not be

Tip

displayed on other phones that share the line.

Cisco IP Phone 7905G and 7912G for Cisco CallManager

Then...

Go off-hook and press more > PickUp. The call now rings on

your phone. Press Answer.

Go off-hook and press more > GPickUp. Dial the call group

pickup number provided by your system administrator. The

call now rings on your phone. Press Answer.

Advanced Call-Handling