6 Appendix
Appendix
6
6.1
Service and Support
Industry Online Support
Do you have any questions or need support?
Siemens Industry Online Support offers access to our entire service and support
know-how as well as to our services.
Siemens Industry Online Support is the central address for information on our
products, solutions and services.
Product information, manuals, downloads, FAQs and application examples – all
information is accessible with just a few mouse clicks at:
https://support.industry.siemens.com
Technical Support
Siemens Industry's Technical Support offers quick and competent support
regarding all technical queries with numerous tailor-made offers
– from basic support right up to individual support contracts.
Please address your requests to the Technical Support via the web form:
www.siemens.en/industry/supportrequest
SITRAIN – Training for Industry
With our globally available training courses for our products and solutions and
using innovative teaching methods, we help you achieve your goals.
More information on the training courses offered as well as on locations and dates
is available at:
www.siemens.de/sitrain
Service offer
Our service offer includes the following:
Plant Data Services
Spare Parts Services
Repair Services
On Site and Maintenance Services
Retrofit and Modernization Services
Service Programs and Agreements
Detailed information on our service offer is available in the Service Catalog:
https://support.industry.siemens.com/cs/sc
Industry Online Support app
Thanks to the "Siemens Industry Online Support" app, you will get optimum
support even when you are on the move. The app is available for Apple iOS,
Android and Windows Phone:
https://support.industry.siemens.com/cs/ww/en/sc/2067
Controlling several fans (ebm-papst) via Modbus RTU
Entry ID: 109476801,
V2.0,
09/2018
48
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