Q
R
UICK
EFERENCE
Cisco Unified IP Phone 8941 and
8945 Quick Reference Card for
Cisco Unified Communications
Manager Express Version 8.8
(SCCP)
Quick reference is intended for Cisco Unified
IP phone users who are already familiar with
their phones. For details on your phones and
phone features, see the user guide.
Note
Because of differences in phone
models and features, not all
procedures and soft keys
described here apply to all
phones.
Using the Quick Reference Card
• Complete numbered items in sequence.
• Choose only one bulleted item.
• Bold terms identify soft keys.
Answer a Call
When you answer a call, the call appears on the
topmost part of the screen on the right. Use one of
the following methods to receive a call:
• Press the Answer soft key.
• Press the Select hard key.
• Lift the handset.
Call Back
Call Back provides an audio and visual alert on the
phone when a busy or unavailable party becomes
available.
Call Back, which is available as a soft key, may also
be available as a feature button. See your system
administrator for additional information.
Set up a Call Back Notification
1. Press the Callback soft key while listening to
the busy tone or ring sound.
2. A confirmation screen displays on the phone.
3. Press the Exit soft key to exit the confirmation
screen, if desired.
4. Your phone alerts you when the line is free.
5. Press the Redial hard key to place the call
again, if desired.
Call Forward All (Forward calls, Missed
calls, and Voicemail)
Call Forward allows you to forward calls by
pressing the Forward All soft key.
1. Press the Forwad All soft key.
2. Enter the number to forward.
Call Waiting
If you are on a call when a second call comes in,
Call Waiting provides cues to notify you that a new
call is ringing on your phone when you are talking
on another call, including:
• Call waiting tone (single beep)
• An amber flashing line button
Use one of the following methods to receive the
call:
• Press the line key LED.
• Press the Answer soft key.
• Press the Select hard key.
To swap between the two calls, you can use one of
the following methods:
• Press the line key LED.
• Press the Resume soft key.
• Press the Select hard key.
Conference
Conference allows you to talk simultaneously with
multiple parties.
• To conference a second person into an existing
call, press the Conference soft key or hard key.
This opens up a space below the existing call
on the same line, so you can enter the new
number of the person to conference in.
• To dial the consult party, while ringing or once
connected, you can press the Conference soft
key or hard key to conference the two calls
together.
Hold/Resume
Hold/Resume allows moving a connected call
between an active state and a held state.
1. To put a call on hold, press the Hold button
.
The Hold icon
displays and the line
button pulses green.
2. To resume the highlighted call, do one of the
following:
Press the pulsing green session button.
–
Press the Resume soft key.
–
–
Press the Select button in the Navigation
pad.
Mute Your Phone
to turn Mute on.
• Press the Mute button
Visual confirmation displays.
• Press the Mute button again to turn Mute off.
On-hook Predialing
This feature allows dialing a number without going
off hook first.
1. Enter or speed-dial a phone number. The
On-Hook Dialing screen displays.
2. Press Call. If you are specifying an Abbreviated
Dial, enter the abbreviated number and then
press Speed Dial.
3. Lift the handset or press the Speakerphone or
Headset button.
Place a Call
Use one of the following methods to place a call:
• Lift the handset and dial the number.
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