Cisco Cisco Headset 561 Gebruikershandleiding - Pagina 38

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Base with Y-Cable Doesn't Work

1. With the headset off the base, press and hold the Call button

the headset is off.

2. Seat the headset back on to the base. The headset will automatically turn on and begin to pair with the

headset base.

Note

If the headset does not have the most recent software load, the headset will begin to update.

Base with Y-Cable Doesn't Work

Problem

The Cisco Headset 561 or 562 with standard base or multibase does not work when plugged into a Cisco IP

Phone with the Y-cable.

Solution

• Check that all Y-cable connectors are plugged into the appropriate ports on the phone.

• For on-premises phones, contact your administrator to get the electronic hookswitch control feature

Problems with Your Bluetooth Connection

The Cisco Headset 561 and 562 with Multibase enables you to connect a call device through Bluetooth. See

the following sections to troubleshoot Bluetooth problems on the Multibase.

Bluetooth Does Not Turn On

Problem

Bluetooth doen't turn on when you press the Bluetooth button on the back of your multibase.

Solution

Contact your headset administrator to see if Bluetooth functionality has been disabled remotely.

Bluetooth LED Pulses White

Problem

The Bluetooth LED pulses white.

Cisco Headset 500 Series User Guide

• Phone: AUX port and headset port

• Base: USB port

activated for your phone.

Troubleshooting

for 4 seconds until the LED on