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Cisco Headset Administration

For a Standard Default Headset Configuration Template, the Apply Config button takes effect for the following:

• Devices owned by users you added to the Assigned User Profile list

• Anonymous devices

For a Customized Headset Configuration Template, the Apply Config button takes effect only for devices

owned by users you added to the Assigned User Profiles list.

Headset Inventory Management

Cisco IP Phones send headset inventory data to Unified Communications Manager whenever the headset is

in a connected or disconnected state. Unified Communications Manager stores the inventory data so you can

generate an Inventory Summary Report or Custom Inventory Report for all headsets deployed in this server.

Report information includes: headset serial and model number, docking station details, firmware, configuration

templates used, vendor details, and headset connection status to devices.

From Cisco Unified CM Administration, use the Device > Headset > Headset Inventory window to view a

full list of all headsets deployed on your server. You can use this information to generate reports for all

deployed headsets. If you click the Serial Number of the device, you can view details of individual headsets

in a pop-up window.

Table 7: Headset Inventory Settings

Field

Serial Number

Model

Vendor

Type

Firmware

User

Template

Status (since)

Dock Model

Description

Serial Number of the headset. This number is unique for every individual headset.

For non-Cisco headsets, the Device Name is used as the Serial Number.

Note

Using the same non-Cisco headset with multiple phones creates

duplicate headset records.

Model number of the headset.

Displays vendor details.

Indicates the type of flexible options for connecting the headset to devices: USB,

RJ-9, 3.5 mm, DECT, and Bluetooth connections.

Displays the most current firmware load of the headset.

Displays information of the end user using the phone or device.

Display the name of the headset configuration template.

Displays the status of the headset activities. It can be: Connected or Disconnected.

Displays the type of docking model station.

Cisco Headset 500 Series Administration Guide

Headset Inventory Management