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Headsets

Cisco Headset 500 Series

Occasionally a tone is played over your Cisco Headset 561 or 562. Some of these tones alert you when you

perform an action, such as pressing a button. Other tones warn you that the headset requires attention, such

as when the battery needs recharging, or when you are too far from the base station.

Phone Firmware Release 12.5(1) or later and the defaultheadsetconfig.json file for the Cisco Headset 561 and

562 to function properly with Cisco Unified Communications Manager 12.5(1) or earlier.

Figure 5: Cisco Headset 561

Figure 6: Cisco Headset 562

Cisco Headset 500 Series Support

The Cisco IP Phone 7811 is the only phone in the Cisco IP Phone 7800 Series that does not support a headset.

The Cisco IP Phone 7821, 7841, and 7861 use an RJ-style connector to connect with a headset or base.

The Cisco IP Phone 8800 Series has both RJ-style connectors and USB ports to connect to headsets and bases

to a phone. But the type of connection depends upon your phone model. The following table describes headset

connection and phone model support on the Cisco IP Phone 8800 Series.

Headsets