DigitaLinx DL-HDCAT Gebruikershandleiding - Pagina 11

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The Digitalinx™ Digital Media Converter is designed for years of trouble free service,
please reference the troubleshooting chart below if experiencing issues with the device.
A general note regarding the use of this product:
Computer PC cards with HDMI outputs are not always HDCP compliant. The units will
have issues working with non HDCP video cards. Also per the last step below ensure
your PC and Display are set correctly – PC cards default to monitor settings instead of
Television settings.
Symptom
RX unit LED Status
Green light on Red light off
Green Light on
Red Light on
Green Light off
Red Light off
Green Light Flashing
Red Light Flashing
Green light on
If you have issues, questions, or require assistance with the use of this device please
contact Liberty AV Solutions with any of the following contact points:
Liberty AV Solutions
11675 Ridgeline Drive
Colorado Springs, CO 80921

Troubleshooting

Symptom
Video OK, no Audio
The display is not being sensed by
the Receiver
No source signal
Display and Source reversed
No power
No source or display connected
Display power off
Cables are too long
No Video or Audio

Customer Service

Phone: (800) 530-8998 and ask for
Email:
Explanation
Solution
Shorten the cable length
Check display connection
Check and reconnect the source
Ensure TX is at the source and RX is
at the display
Connect the DC power unit
Connect the source and display
Power up the display
Shorten the cable lengths
Check Category Cable lengths must
be equal (even 8-inch difference will
cause issues)
Test the Category Cables to Gigabit
Ethernet
Ensure source-display video set the same
(i.e. YPbPr or RGB – TV or Monitor)
technical assistance.
Troubleshooting/Customer Service
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