Cisco 3500 MCU Handleiding voor probleemoplossing - Pagina 10

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Severity 3 (S3)—Operational performance of the network is impaired while most business operations

remain functional. You and Cisco will commit resources during normal business hours to restore service

to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or

configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online

and printed sources.

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Troubleshooting Guide for Cisco Unified Videoconferencing 3500 MCU Release 5.1

The Cisco Online Subscription Center is the website where you can sign up for a variety of

Cisco e-mail newsletters and other communications. Create a profile and then select the

subscriptions that you would like to receive. To visit the Cisco Online Subscription Center,

go to this URL:

http://www.cisco.com/offer/subscribe

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief

product overviews, key features, sample part numbers, and abbreviated technical specifications for

many Cisco products that are sold through channel partners. It is updated twice a year and includes

the latest Cisco channel product offerings. To order and find out more about the Cisco Product

Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo

merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training, and certification titles. Both

new and experienced users will benefit from these publications. For current Cisco Press titles and

other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and

intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco Systems, as well as customer support services, can be

obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website where networking professionals

share questions, suggestions, and information about networking products and technologies with

Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

"What's New in Cisco Documentation" is an online publication that provides information about the

latest documentation releases for Cisco products. Updated monthly, this online publication is

organized by product category to direct you quickly to the documentation for your products. You

can view the latest release of "What's New in Cisco Documentation" at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

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