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Headset Management on Cisco Unified

Communications Manager Versions Older than

12.5(1)SU1

•

Headset Management on Older Versions of Cisco Unified

Communications Manager

If you have a version of Cisco Unified Communications Manager older than 12.5(1)SU1, you can remotely

configure your Cisco headset settings for use with on-premises phones.

Remote headset configuration on Cisco Unified Communication Manager version 10.5(2), 11.0(1), 11.5(1),

12.0(1), and 12.5(1) requires you to download a file from the

and then upload the file on the Cisco Unified Communications Manager TFTP server. The file is a JavaScript

Object Notification (JSON) file. The updated headset configuration is applied to the enterprise headsets over

a 10 to 30-minute time frame to prevent a traffic backlog on the TFTP server.

Note

You can manage and configure headsets through Cisco Unified Communications Manager Administration

version 11.5(1)SU7.

Note the following as you work with the JSON file:

• The settings aren't applied if you are missing a bracket or brackets in the code. Use an online tool such

• Set the updatedTime setting to the current epoch time or the configuration is not applied. Alternatively,

• Do not change the parameter name or the setting will not be applied.

Headset Management on Older Versions of Cisco Unified Communications Manager, on page 29

Download the Default Headset Configuration File, on page 31

Modify the Default Headset Configuration File, on page 31

Install the Default Configuration File on Cisco Unified Communications Manager, on page 34

Restart the Cisco TFTP Server, on page 34

as JSON Formatter and check the format.

you can increase the updatedTime value by +1 to make it larger than the previous version.

C H A P T E R

Cisco Software Download

Cisco Headset 500 Series Administration Guide

website, edit the file,