Argonaut G615XLR Referentiehandleiding - Pagina 15

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OF SUCH DAMAGES. ALL IMPLIED WARRANTIES WITH RESPECT TO ANY OF THE
ENCLOSED,
INCLUDING
WITHOUT
LIMITATION,
WARRANTIES
OR
MERCHANTABILITY,
FITNESS
FOR
A
PARTICULAR
PURPOSE,
AND
NON-
INFRINGEMENT, ARE LIMITED IN DURATION
Customer Support & Repair Service Policy
Every Argonaut product comes with support and repair service features. Argonaut Computer, Inc.
has designed a Customer Support and Repair Services Policy to provide these services to its valued
customers. The following sections detail each service as they relate to Argonaut hardware and
software products.

Technical Support

All technical support requests for Argonaut products shall be submitted to the attention of "Technical Support" via
telephone - (951) 813-3600, fax - (858) 454-9224, or email - [email protected]. Customer must
provide Technical Support with a model and serial number to best assist the customer's needs. Technical Support reserves
the right to determine the scope of warranty coverage.
Proof of Warranty
The customer shall provide an invoice number, date of purchase, and the product model and serial number
to verify proof of warranty. Argonaut Computer, Inc. has a database which Technical Support may access
to retrieve customer invoice information; however, customer must provide the product model and serial
number to verify authenticity.
Customer should also inform Technical Support of whether he/she
purchased the product independently or through a dealer to direct the appropriate database search.
Technical Support for Hardware
Technical support for diagnosing problems with hardware on Argonaut products will be provided within
the limited warranty term. The standard limited warranty term is one year, unless an extended warranty is
purchased. Following the warranty term, hardware support will be provided for a fee, which will be
charged to the customer's credit card, on a per-incident basis.
In-Warranty Repairs