Epson 3170 - Perfection Photo Product ondersteunings bulletin - Pagina 17

EPSON

Date:

02/10/2003

PSB.2003.02.001

PSB #:

Reference:

N/A

Perfection 1260/1660/2400/3200 Series, Stylus CX3200/5200

Product(s):

Scan to Email Supported Applications for EPSON Smart Panel v. 2.5A/2.6A

Subject:

Description of issue:

This bulletin was created to inform users of a typographical error in the table of supported e-

mail applications in the Scan to E-mail utility for Epson's Smart Panel 2.5A and 2.6A. Smart

Panel 2.5A supports the Perfection 1260/1660/2400/3200 series scanners. Smart Panel 2.6A

supports the Stylus CX3200/5200. The table can be found by clicking the Help file (?) icon on

Smart Panel's main user interface screen.

According to the Table of supported e-mail applications in the Scan to E-mail Help file – AOL

appears to be a supported application. However, this program is NOT supported. Customers

will find that they can't get AOL to register as a valid Scan to E-mail application.

Reason:

The listing for supported AOL versions under Windows and Mac OS 8.x, 9.x is incorrect. It

currently reads "v" which indicates for AOL. It should be an "x", as it does NOT support AOL

(see screen shot illustration on next page). The Scan to Email utility only supports MAPI

compliant e-mail applications, AOL is a web based e-mail and is therefore not supported.

Note: In the following table, "v" = Version, and "x" = Not supported

RODUCT

UPPORT

ULLETIN

Page 1 of 3

Originator: TC

Authorization:

Total Pages: 3