o
If you are scanning using normal preview in Office Mode, Home Mode, or Professional
Mode, move the document or photo about 3 mm (0.12 inch) away from the horizontal
and vertical edges of the document table to avoid cropping.
My scanned image is too dark. What should I do?
Try the following:
o
If your original is too dark, try using the Backlight Correction feature in Home Mode or
Professional Mode. See Fixing Backlit Photos for instructions.
o
Check the Brightness setting in Office Mode, Home Mode, or Professional Mode. See
Epson Scan Help for details.
o
Click Configuration, select the Color tab, and change the Display Gamma setting to
match your output device, such as a monitor or printer, in the Color menu. See Epson
Scan Help for details.
o
Click Configuration, select the Color tab, and select Color Control and Continuous auto
exposure in the Color menu. See Epson Scan Help for details.
o
Click Configuration, select the Color tab, and click Recommended Value to return the
Auto Exposure setting to the default. See Epson Scan Help for details.
o
Click the Histogram Adjustment icon in Professional Mode to adjust the brightness.
o
Check the brightness and contrast settings of your computer monitor.
A line or line of dots always appears in my scanned images. What should I do?
Try the following:
o
The document table or transparency unit window may need cleaning. Clean the
document table. See Cleaning the Scanner for instructions.
o
If you still have the problem, the document table or transparency unit window may be
scratched. Contact Epson Support for assistance. See Contacting Epson Support.
I see only a few dots in my scanned image. What should I do?
Try the following:
o
Make sure the document or photo is placed on the document table with the side to be
scanned facing down. See Placing Documents or Photos for details.
o
When scanning with the Black&White setting in Office Mode or Home Mode, or the
Black & White setting in Professional Mode, change the Threshold setting. See
Adjusting the Color and Other Image Settings for instructions.
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