Support and Additional Information Sources
Unrivaled Service
and Support
Behind every Xerox product is a large net-
work of customer support that's unrivaled
in the industry and available when you
need it. Xerox service professionals use
leading-edge technologies to keep you up
and running. They're even linked to the
engineers who designed your product, so
you can be confi dent when you choose
Xerox. And Genuine XEROX
always readily available.
Total Satisfaction
Guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every Phaser device that
has been continuously maintained by
Xerox or its authorized representatives
under a Xerox express warranty or Xerox
maintenance agreement. You decide when
you're satisfi ed.
Xerox Offi ce Services Support
Asset Management Services
•
Asset Optimization and Tracking —
Process and tools to optimize an enter-
prise's offi ce output infrastructure and
reduce
•
Overall costs
•
Break-Fix Management — Single point
of ownership and management for
break-fi x service for all brands of offi ce
output devices
•
Supplies Management — Process and
tools to procure, monitor and replen-
ish all document-related supplies
proactively
© 2010 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX
Corporation in the U.S. and/or other countries. Adobe
Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy effi ciency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective
manufacturers. The information in this brochure is subject to change without notice. 10/10
Imaging and Output
Management Services
•
Output Management — Single point
of management of offi ce output
from all output devices, regardless of
manufacturer
•
Image Capture and Workfl ow — Cost-
effi cient solutions for capturing, manag-
ing, retrieving and distributing informa-
tion into digital repositories
supplies are
®
Support Services
•
Technology Procurement and
Deployment — A creative and fl exible
end-to-end print/computer product
acquisition solution that uses a single-
point-of-contact model while lowering
the total cost of acquisition
•
Help Desk Services — A broad range
of enterprise services managed through
a centralized single point of contact
and delivered through an on-site or
off-site model
•
End User Services — Microsoft software
implementation, IT project consulting,
and customer education
Access Managed Services
•
Student and Library Patron Access —
Custom designed and implemented
customer-managed solutions for
student and library patron print
access management
Additional Information
Sources
What's in the box:
•
Printer
•
Print cartridge (Average 2,000
standard pages
and PostScript
3
are registered trademarks or trademarks of Adobe Systems, Incorporated. PCL
®
®
™
)
1
610P729644B
•
Power Cord
•
World kit
–
Software and Documentation CD
–
Registration Card
–
Warranty booklet
Phaser 3250 Front Panel:
•
The front panel offers tools and infor-
mation pages to help with machine
setup, feature selections, operational
problems, media feed and supply issues.
On the web:
Visit www.xerox.com/offi ce for:
•
Product, supplies and support
information
•
Downloading drivers
•
Finding your local Xerox sales
representative
•
Online documentation
Visit www.xerox.com/offi ce/support for:
•
Support and service information,
including the same troubleshoot-
ing Knowledge Base used by Xerox
Customer Support staff to provide the
latest technical information on:
–
Application issues
–
Errors
–
Print-quality issues
–
Troubleshooting
Declared Yield in accordance with ISO/IEC 19752.
1
Yield will vary based on image, area coverage and
print mode.
Questions? Comments?
Problems?
If for any reason you need to contact
your Xerox sales representative, please
call 1-877-362-6567, or visit us on the
web at www.xerox.com/offi ce.
, XEROX and Design
CentreWare
and Phaser
®
®
®
is a registered trademark of Hewlett-Packard. As an ENERGY STAR
®
are trademarks of Xerox
®
partner,
®
325EG-01UC
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