Xerox XC356 - Home Office Copier Gebruikershandleiding - Pagina 34
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Problem Solving
Problem Solving Chart
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions untilthe problem
is corrected. Refer to the Status Code Chart in this section for status
code information. lf the problem persists, please callthe following number
for assistance:
In the United States and Canada:
1 - 800 - TEAM - XRX (1 - 800 - 832 - 6979)
Condition
Possible Causes
Copier does not
work.
ls the copier plugged in?
ls the power switch on?
ls the toner cartridge installed?
Copier is on, but
does not copy
Are any of the indicators lit? (Refer to the Status
Code Chart in this section.)
ls the copier out of paper?
Blank cooies
ls the original face down on the document glass?
Light or dark copies ls the exposure control adjusted correctly? (Refer
to the Copy Quality section.)
Copies are striped
or lined or ooor
copy quality.
ls the document glass or the document cover dirty?
ls the lens dirty?
(Refer to the Copier Maintenance section.)
Copy paper
misfeeds
f requently.
ls the paper exit blocked?
ls the paper guide adjusted to the correct paper
width?
Does the paper level in the paper tray exceed the
maximum height line? (XC355 and XC356 only.)
ls the copy paper damp? (Use only dry, flat copy
paper.)
ls special copy paper being used?
ls there a small piece of paper caught in the
copier?
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