We offer to you, as the original purchaser, a warranty for the Panacea
mattress. Our warranty applies for the limited warranty period stated below.
If any device or device part listed below is defective in material or workmanship during
the applicable limited warranty period, we will repair or replace it at our cost. Please note
that the decision to repair or replace a device or device part will be at our discretion. Our
warranty applies only if the device is properly maintained by the original purchaser for
normal, indoor use and does not cover normal wear and tear, modification of the device,
or damage caused by abuse, improper use, failure to maintain, use which exceeds the
published device limitations, or the combination of any device with another product. In
addition, our warranty does not cover fading, characteristics or natural variations in fabric,
texture, colorfastness, stains, spills or exposure to chemicals, odors, heat or light. In certain
cases, we may provide you repair or adjustment instructions and/or replacement parts and
ask you to perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. Please note that our limited warranty period begins when we ship the
device to you. The limited warranty period and our obligations under the warranty end once
you transfer the device to someone else or at the end of the applicable limited warranty
period identified below, whichever is earlier.
Product/Part
Electrical Components
Mattress
Cover
Anticipated Usable Device Life is based on normal use with proper maintenance,
cleaning and storage. You should still inspect, monitor and care for the device as
described in this guide, as the device may need to be replaced sooner than anticipated
in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL
OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST
EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING, INC. WILL NOT BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES,
OR LOST PROFITS THAT MAY RESULT FROM THE DEVICE OR YOUR USE OF OR
INABILITY TO USE THE DEVICE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF THE
DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM. Some states do not allow an
exclusion or limitation of incidental or consequential damages, or how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. If implied
warranties are not excluded, and to the extent allowed by law, we limit any and all implied
warranties to the applicable warranty period identified above. Except for rights under any
applicable state law, the remedies provided under this warranty are your sole and exclusive
remedy for any breach of our warranty and state the entire limit of our responsibilities.
Limited Warranty
Warranty Period &
Coverage (Parts)
18 months
2 years
1 year
MotionTurn
®
Anticipated Usable Device
Life
3 years
5 years
1 year
1-800-634-7328
DirectSupply.com
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