United States Warranty and Return Policy
TST239, TST329, TST429, AW339, AW439 Transducer WARRANTY
For Transducers purchased before January 1, 2020, Clark Synthesis, Inc. warranties the TST239, TST329,
TST429, AW339, and AW439 Transducers to be free from defects and workmanship under normal use for a
period of two years from date of original purchase. For industrial or commercial use, the warranty period is
six months.
For Transducers purchased after January 1, 2020, Clark Synthesis, Inc. warranties the TST239, TST329, TST429,
AW339, and AW439 Transducers to be free from defects and workmanship under normal use for a period of
five years from date of original purchase. For industrial or commercial use, the warranty period is two years.
This warranty is valid for the original purchaser and is not extended to subsequent owners. Any applicable
implied warranties are limited in duration to a period of the express warranty as provided herein beginning
with the date of the original purchase at retail, and no warranties, whether expressed or implied, shall apply to
this product thereafter. Some states do not allow limitations on implied warranties; therefore these exclusions
may not apply to you. This warranty gives you specific legal rights; however, you may have other rights that
vary from state to state.
WHAT IS NOT COVERED
This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover
the following:
• Damage caused by excessive heat or cold
• Damage through negligence, misuse, accident, or abuse
• Damage caused by incorrectly mounting the Transducer
• Damage due to not using an appropriate amplifier
• Freight damage
• Items repaired by an unauthorized repair facility
• Items damaged due to amplifier clipping and/or distortion
• Items purchased from unauthorized individuals or dealers
• Cost of shipping product to Clark Synthesis, Inc.
• Return shipping on non-defective items
RETURN POLICY
New, unused Transducers may be returned within seven days of the purchase date or the date of receipt.
Returns must be in their original packaging, undamaged, and in resaleable (new) condition. All hardware and
manuals must be included. If the returned Transducer does not meet these conditions, you will be charged
a 15% restocking fee or have the Transducer returned to you at your expense. Shipping charges are not
refundable.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Contact Clark Synthesis at 303-797-7500, or e-mail us at
[email protected]. You will be given a
Return Authorization (RA) number and return instructions.
International Warranty and Return Policy
Contact your international Clark Synthesis dealer or distributor for your country's warranty policies.
www.clarksynthesis.com
Warranty & Returns
Tactile Sound Transducers
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