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User Guide

Turn on the Do Not Disturb feature

Don't want to be interrupted by a video chat request? If you turn on the Do Not Disturb feature, you won't receive

notifications of incoming video chat requests, but they'll still be recorded in the chat history. The caller receives a message that

you're unavailable. So you don't forget, your status

1. Swipe down from the top frame.

2. Tap

3. Set the Do Not Disturb switch to On.

Issue

I can't start a video chat

My chat was dropped

I want to improve the chat quality

appears on your Status bar when you turn on the feature.

Possible cause or solution

Verify that you are connected to a Wi-Fi® network or try

connecting to a different Wi-Fi network.

Try connecting to a different Wi-Fi network. You cannot switch

Wi-Fi networks during a call.

You or the person you are having the Video Chat with may not

have a sufficiently strong Wi-Fi signal. Try a different Wi-Fi

network with a stronger connection, or move closer to the

wireless access point.

Video chat