3Com NBX 100 Instructies voor software-upgrade - Pagina 4

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NBX System Software Upgrade Instructions

1. Log on to the NBX NetSet utility as administrator.

2. Select Operations > Manage Data > Backup.

Backup and Restore Notes

•

A R4.3 or higher backup is restorable on an R5.0 system. The Restore process converts the R4.3

or higher database to R5.0 form.

•

You cannot restore an R5.0 backup on to a system running R4.2.x or earlier releases.

SEVENTH: INSTALL CDR (IF NECESSARY)

The Call Data Record format has changed at NBX R5.0. If you are using NBX Call Reports R4.3 or

lower, and you want to continue to use NBX Call Reports to view calling data, you must do the

following:

1. Uninstall NBX Call Reports, if you have not already done so.

2. Use the NBX NetSet utility to purge existing call data (Reports > Call Reporting > Purge CDR).

3. Install NBX Call Reports R5.0 or higher.

If you are upgrading from R4.4 or higher, perform the following actions to install CDR:

1. Use NetSet to purge existing call data (Reports > Call Reporting > Purge CDR)

2. Install NBX Call Reports 5.0 or higher.

IF SOMETHING GOES WRONG DURING AN UPGRADE

The system retains the previous version of the NBX software and the NBX NetSet utility allows you to

choose which software version to use when you reboot the system. This selectable boot capability lets

you restore an earlier operating environment.

If the system is not operating as expected after an upgrade, re-check the installation steps in this file

to ensure that you have not forgotten any steps (especially in the section, "Converting the Database").

If you are still unsuccessful, boot your old version of software to return to your previous configuration

and contact your 3Com NBX Voice-Authorized Partner.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in

other countries. 3Com, the 3Com logo, NBX, and SuperStack are registered trademarks and NBX NetSet and pcXset are trademarks

of 3Com Corporation.

(upgrade_instructions March 2005)