Lenovo 10009 Veiligheids- en garantiehandleiding - Pagina 24

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3. obtain authorization from the owner to have your Service Provider service a

product that you do not own.

Your Additional Responsibilities

Where applicable, before service is provided, you agree to:

1. follow the service request procedures that your Service Provider speciﬁes;

2. backup or secure all programs and data contained in the product;

3. provide your Service Provider with all system keys or passwords and sufﬁcient,

free, and safe access to your facilities to permit the terms of this warranty to be

fulﬁlled; and

4. ensure that all information about identiﬁed or identiﬁable individuals ("Personal

Data") is deleted from the product or that, with respect to any remaining

Personal Data you did not delete, you are in compliance with all applicable laws.

Use of Personal Information

If you obtain service under this warranty, Lenovo will store, use and process

information about your warranty issue and your contact information, including

name, phone numbers, address, and e-mail address. Lenovo will use this

information to perform service under this warranty and to improve our business

relationship with you, such as to conduct internal reviews of the efﬁciency of the

warranty service we provide to you. We may contact you to inquire about your

satisfaction regarding our warranty service or to notify you about any product

recalls or safety issues. We may also provide this information to entities acting on

our behalf to accomplish these purposes.

What this Warranty Does not Cover

This warranty does not cover the following:

• uninterrupted or error-free operation of a product;

• loss of, or damage to, your data;

• any software programs, whether provided with the product or installed

subsequently;

• failure or damage resulting from misuse, accident, modiﬁcation, unsuitable

physical or operating environment, natural disasters, power surges, or improper

maintenance by you;

• any third party products, including those that Lenovo may procure and provide

with or integrate into the Lenovo product at your request; and

• any technical or other support, such as assistance with "how-to" questions and

those regarding product set-up and installation.

Safety and warranty guide