Lenovo Thinkpad edge 13 Handleiding voor probleemoplossing - Pagina 27

be installed for you. You may find a list of CRUs and their designation in the

publication that was shipped with your product or at www.lenovo.com/CRUs.

The requirement to return a defective CRU, if any, will be specified in the

instructions shipped with a replacement CRU. When return is required: 1) return

instructions, a prepaid return shipping label, and a container will be included with

the replacement CRU; and 2) you may be charged for the replacement CRU if the

Service Provider does not receive the defective CRU from you within thirty (30)

days of your receipt of the replacement CRU.

2. On-site Service

Under On-Site Service, a Service Provider will either repair or exchange the

product at your location. You must provide a suitable working area to allow

disassembly and reassembly of the product. Some repairs may need to be

completed at a service center. If so, the Service Provider will send the product to

the service center at its expense.

3. Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a

designated service center, with shipping at the expense of the Service Provider.

You are responsible for disconnecting the product and packing it in a shipping

container provided to you to return your product to a designated service center. A

courier will pick up your product and deliver it to the designated service center.

The service center will return the product to you at its expense.

4. Customer Carry-In Service

Under Customer Carry-In Service, your product will be repaired or exchanged

after you deliver it to a designated service center at your risk and expense. After

the product has been repaired or exchanged, it will be made available to you for

collection. If you fail to collect the product, the Service Provider may dispose of

the product as it sees fit, with no liability to you.

5. Mail-In Service

Under Mail-In Service, your product will be repaired or exchanged at a designated

service center after you deliver it at your risk and expense. After the product

has been repaired or exchanged, it will be returned to you at Lenovo's risk and

expense, unless the Service Provider specifies otherwise.

6. Customer Two-Way Mail-In Service

Under Customer Two-Way Mail-In Service, your product will be repaired or

exchanged after you deliver it to a designated service center at your risk and

expense. After the product has been repaired or exchanged, it will be made

available to you for return shipping at your risk and expense. If you fail to arrange

return shipment, the Service Provider may dispose of the product as it sees fit,

with no liability to you.

Appendix A. Lenovo Limited Warranty