Nikon DS-Ri2 Gebruiksaanwijzing - Pagina 24

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Troubleshooting

This chapter describes items to check if the DS-Ri2/DS-Qi2 does not function as you expected and measures to be taken.

Incorrect use might prevent the product from providing primary performance even though it is not damaged. If a symptom

such as those in the following table occurs, take action as described in the table before requesting repair.

If a problem that is not listed in the table occurs or if a problem that occurred is not resolved by taking action as described in

the table, disconnect the power cable of the device, and then contact your nearest Nikon representative.

Power Supply

6.1

Symptom

The power does not come on.

The device is hot when

touched.

USB-Related Operation

6.2

Symptom

Cannot be connected normally.

Cannot transmit data normally.

Possible cause

The AC adapter is not connected.

The power cord is connected

incorrectly to the AC adapter.

The power switch of the product is

turned off.

The system is used in a hot or confined

space.

Possible cause

The performance of the PC does not

satisfy the required specifications for

using this product.

A computer or OS which this product

does not support is used.

The USB device driver is not installed

correctly to the PC.

USB 3.0-certified products are not

used for each USB board, USB cable,

and USB hub.

Two USB hubs are used.

_____________________________________________________

Connect the DC output cable of the AC adapter for

the product to the DC IN 12V connector on the

product.

Use the specified power cord to plug the AC inlet of

the AC adapter into the AC power socket.

Flip the power switch to the "I" side to turn on the

power to the product.

Use the product within the operating environment

described in "Chapter 7 Major Specifications."

Note: When having an unusual odor such as a

burning smell, turn off the power switch

disconnect the power cord of the AC adapter,

and request repairs.

Use a PC satisfying requirements given in "Section

1.3 Peripheral Devices."

Use a PC with the following OS installed:

Windows 7

Note: Macintosh is not supported.

Install a USB host driver from Microsoft Corporation.

Note: Operation may be abnormal with the device

driver attached with the USB board.

To use the NIS-Elements, install the dedicated device

driver.

Use USB 3.0-certified products for USB board (on

PC), USB cable, and USB hub.

Keep a USB hub to one tier.

Action