Diskashur iStorage Gebruikershandleiding - Pagina 16

Blader online of download pdf Gebruikershandleiding voor {categorie_naam} Diskashur iStorage. Diskashur iStorage 19 pagina's.

Troubleshooting

This section contains troubleshooting information for the diskAshur PRO. If

you encounter any of the following problems when using diskAshur PRO,

refer to the corresponding answers.

Q: What can I do if I forget the User PIN?

A: Use your Admin PIN to enter Admin Mode, and then create another

User PIN in Admin Mode.

Q: What can I do if I forget the Admin PIN?

A: There is no other way to retrieve the Admin PIN except a complete

reset of diskAshur PRO. After a complete reset, all data will be lost

and you will need to initialize, allocate and format the diskAshur PRO

manually.

Q: Why did the operating system not recognize the diskAshur PRO

after I enter the User Mode and completely reset the computer?

A: You need to initialize, allocate and format the diskAshur PRO

manually. For more information, refer to Initializing and formatting the

diskAshur PRO after a complete reset in this manual.

Q: How do I use the diskAshur PRO without a PIN?

A: As a full disk encryption product, the diskAshur PRO can never be

used without a PIN.

Q: What encryption algorithm is used in this product?

A: The diskAshur PRO uses AES 256-bit algorithm.

Q: Why could I not initialize, partition or format the diskAshur PRO?

A: Ensure that you have administrator privileges. You will need Admin

privileges to use the Disk Management Utility.

Q: The LED is blinking RED and I can't enter a code. Why?

A: Somebody has tried to access the drive and the code has been

entered 10 times incorrectly (see Brute Force section of this manual).