ARTRAY ARTCAM-445KY2 Series Instructieboekje - Pagina 18

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9. Recommended PC

● Intel chip set, Southbridge above ICH5
OS : Windows XP / Vista / 7
CPU
Memory
*The camera may not work properly with some PCs(If USB host chips are other than AMD and Intel)
Caution
■Please refer the restrictions below when you use ARTCAM.
(1)USB host chip
Please use Intel authorized USB2 host controller.
Make sure that you find "Intel(R) 82801DB/DBM USB2 ENHANCED HOST CONTROLLER" on USB Controller
window.
The direction is as below :
"Control Panel" -> "Hardware" -> "Device Manager" -> "USB Controller"
NOTE : We do not guarantee the proper operation of this camera on external USB host cards.
Based on the design, the external USB host card may have a slow transfer rate as being connected to a host via PCI
bus.
(2)Hyper Thread Bios
Please disable this function in case your PC has a built-in Intel hyper thread.
(3)Use of other USB2.0 hardware
The data on our camera/converter is transferred in bulk mode. For this reason, when using our camera/converter,
please avoid using other bulk transferred USB2.0 hardware such as Memory stick, External HDD, External DVD,
CDROM and etc.
Especially if the PC adopts a Cypress control chip, it may not recognize the later connected bulk transfer device if the
device is connected when the Artray camera is in function. This issue is hard to be solved because the problem is on
the lower firmware of the control chip and the PC bios.
As a solution, we recommend to install a PCI USB host card to the PC and connect external USB hardware to this port
only.
(4)USB2.0 cable Extension
We cannot guarantee the proper operation of the extension cable even it is compatible with USB2.0 unless the
extension cable is confirmed by us. This is because the USB transfer frequency of this camera is 192MHz.
What may cause the problem is that the regulation of the power lines becomes not enough, and so causes impudence
mismatch on data signals.
*For the recommended extension cable, please contact our sales department. (TEL : +81-3389-5488)
Users may encounter problems such as "Camera error", "Disappearance of Device driver", " Operation error in
high-speed mode", "Unknown USB device" and etc. if an unconfirmed extension cable is used.
Pentium4 Above 2.4GHz
Above 768M
ARTRAY CO., LTD.
1-17-5 Kouenjikita, Suginami-ku, Tokyo 166-0002 Japan
Tel : +81-3-3389-5488
- 18 -
Fax : +81-3-3389-5486
URL : www.artray. us